Who’s In Charge of Managing the Medical Office?

A medical office manager is responsible for ensuring the seamless operations of a medical practice. They are also referred to as medical practice manager or administrator. Their scope of responsibility varies depending on how big the medical practice is and its organizational hierarchy. The work is a full-time the job that requires managers to work for at least 40 hours a week and more.

Typically, medical office manager reports to the medical practice owner or director. The job involves supervising a number of people and coordinating with various department heads, stakeholders and even insurance companies. If you have a knack for problem solving, managing an office and leading people of different backgrounds, then this career may be perfect for you!

Duties and Responsibilities

These are some of the duties performed by a medical office manager:

Medical Office Management/ Office Organization

Medical office managers basically oversee all operations inside the medical practice’s headquarters. They are in-charge of maintaining the integrity of the office building, furniture, the smooth and uninterrupted flow of internet and electrical connections, and the proper function of computers and other related devices. The office manager also shops and negotiates for purchasing office and medical supplies as well as services that facilitate the job of medical personnel.

Accounting

Medical office managers perform accounting tasks as well like light bookkeeping, running the staff’s payroll, preparing budget reports, making deposits, filing bank statements and documents.

Human Resources

Medical office manager also handle hiring and retaining the medical practice’s staff. The manager also decides on the basic pay and benefits that the employees will receive which she has to consult with the practice’s owners. The manager also organizes the files of employees and make sure they are working harmoniously with one another.

Educational Requirement and Training

Some employers do not require medical office managers to present certifications or a college diploma, although most of them would agree that candidates should at least be a high school graduate or a GED holder. However, some medical organizations require medical office managers to have a master’s degree in healthcare administration or a college diploma. 

Obtaining a Certified Medical Office Manager training can give one edge over his or her competition. This type of training is often the basis for employers to hire managers as it proves their competency in handling the complex tasks mentioned in the previous sections. Besides, this is a managerial position that shouldn’t be taken for granted at all. If the medical office manager hasn’t received prior CMOM training, then he or she must have at least a few years of experience serving in the healthcare information management field.